An officer meets you with your name on a placard, walks you through the arrival formalities and the immigration lane, handles your baggage, and hands you to your hotel transfer at Komodo Airport (LBJ).
Deep knowledge of Labuan Bajo (LBJ) arrivals, immigration and customs — updated for 2026.
Experienced greeters who meet you at baggage claim and guide you through every step.
Meet & greet, VOA handling, customs support and hotel transfer arranged by one team.
English and Indonesian support, with your flight tracked before arrival.
Our team waits at baggage claim with your name — no searching, no confusion from the moment you clear the aircraft.
Your officer keeps your passport and arrival forms in order and stays with you at the immigration lane.
We accompany you through customs, supervise your bags on the carousel, and handle any official questions.
Visa on Arrival, health forms, and customs declarations pre-completed before you land — 2026 requirements covered.
We confirm your accommodation and organise reliable transport the moment customs is cleared.
We track your flight and move the meeting time if it is delayed.
Instead of navigating immigration lines exhausted from travel, you're met at baggage claim by a friendly, English-speaking greeter who handles every step. from the arrivals area to your hotel, we manage the details so you begin your Komodo experience refreshed.
Send your flight number, passenger names and hotel details. We confirm and monitor your flight in real time.
Our team waits at baggage claim with a personalized sign for a warm, professional welcome.
Your officer stays with you from the meeting point through immigration and customs, then hands you to your hotel transfer.
Check-in, security screening, and boarding handled with you on the way out.
Learn moreAccompanied assistance at the Visa on Arrival counter and the immigration lane.
Learn moreFull VIP package: lounge access where available, concierge, and private transfer.
Learn moreReliable, private transport between LBJ and your hotel or port.
Learn moreFollow the standard advice and arrive 2 hours before an international departure. Our service does not shorten the airport's own procedures, so do not plan a tighter margin because you have booked us.
If you are connecting from Jakarta or another Indonesian airport, tell us the connection time when you book. Our officer meets you, keeps the paperwork and baggage moving and points you to the right counter — but the connection itself depends on the airline and the airport, so we cannot guarantee it. Contact us with connection details for special coordination.
Yes. If you are eligible for Visa on Arrival, our officer stays with you at the VOA counter, checks your forms before you hand them over, and guides you to the immigration lane afterwards. The IDR 500,000 VOA fee is an official government charge that you pay in cash at the counter. We do not control the queue, so we make no promise about how long it takes. Learn more about our VOA fast track service.
We monitor your flight status continuously. If you're significantly delayed, we notify your hotel immediately. Our team remains available to meet you whenever you arrive—we adjust our timeline to your actual landing time.
Absolutely. We accommodate all preferences and can arrange female team members for any aspect of the service. Simply mention your preference when booking.
Fast track arrival includes immigration assistance, customs support, and personalized guidance through airport procedures. Standard airport transfer only handles transportation. Fast track is ideal if you want end-to-end support through the entire arrival experience.
Book your Fast Track Arrival at Komodo Airport on WhatsApp — we confirm availability in writing and meet you at LBJ.
