Citizens of 93 countries can obtain a 30-day Indonesian visa on arrival. Our officer prepares your forms, stays with you at the VOA counter and the immigration lane, and explains each step — including the IDR 500,000 official government fee, paid in cash at the counter.
Years of daily experience at Labuan Bajo immigration — we know the officers, the lane, and the paperwork.
Pre-verification of your documents eliminates almost every cause of rejection or delay at the counter.
A dedicated assistant handles forms, questions, and customs so your arrival is calm and effortless.
English and Indonesian support, answered during Indonesian business hours.
An officer with you at the Visa on Arrival counter and the immigration lane, with your forms prepared in advance.
We prepare your VOA application, arrival card, and customs declaration 48 hours before you land — zero form-filling stress at the counter.
Our team stays current with Indonesian entry rules; we verify eligibility, passport validity, and required documents before you fly.
An English-speaking assistant meets you at baggage claim with pre-completed forms and walks you to the visa payment counter and the immigration lane.
We advise on the IDR 500,000 Visa on Arrival counter fee — an official Indonesian government charge, not our service fee — and can point you to airport currency exchange so you arrive prepared.
Most European, Asia-Pacific, and Americas passports qualify. Contact us to verify your nationality before booking.
The Visa on Arrival counter trips up most first-time arrivals: the forms, the cash-only IDR 500,000 government fee, the order of the counters. We prepare your forms before you land and our officer stays with you at the counter and the immigration lane. We do not control the queue, so we promise attention, not minutes.
Here is what a Visa on Arrival actually is, so you know what our officer is helping you with.
Visa on Arrival Definition: A Visa on Arrival is an entry permit issued directly at the airport upon your arrival in Indonesia. Rather than applying for a visa before traveling, you apply in person at immigration. For most eligible nationalities the visa is issued at the counter on the day you arrive.
Who's Eligible? Citizens of 93 specific countries are eligible for VOA. Major eligibility includes most European countries, many Asian countries, Australia, New Zealand, and the United States. Check with us if you're unsure about your eligibility.
Validity: VOA is valid for 30 days from the date of issue. It's a single-entry visa, meaning once you exit Indonesia, the visa expires. Extensions for 30 additional days are available in country.
Official fee: The Visa on Arrival counter fee is IDR 500,000 — an official Indonesian government charge, not our service fee. Payment is cash at immigration, so bring Indonesian rupiah or plan to exchange money at the airport. Our own assistance fee is quoted separately, in USD, and confirmed in writing on WhatsApp before payment.
Indonesia periodically updates entry requirements. Here's what you need for 2026:
Indonesia may require proof of vaccination or health certificates depending on current conditions. As of 2026, COVID requirements have been relaxed, but check the official Indonesian immigration website before departure for current requirements. We brief you on any updates when you book.
While not always strictly enforced, immigration may ask about your financial capacity. Having proof of funds (credit card, bank statement showing balance) is prudent. Carry a credit card or a recent bank statement so you can answer that question without difficulty.
Here's exactly how our fast track process works, step by step.
Send us your passport details and flight information. We verify your eligibility, pre-complete your VOA forms, and prepare all necessary documentation. This eliminates the common delay—many travelers arrive without properly completed forms, causing additional queue time.
Our team meets you with your pre-completed VOA forms. No confusion, no scrambling—everything is organized and ready.
We walk you to the Visa on Arrival counter and stay with you there. Our team presents your documents, answers any questions from immigration officials, and ensures smooth processing. We handle conversations in Indonesian if needed, though immigration staff speak English.
Immigration stamps your passport with your 30-day visa. We then guide you through customs and ensure clearance.
With visa and customs complete, we arrange your hotel transportation and provide local orientation.
Indonesia also offers e-VOA (electronic Visa on Arrival), which you apply for online before travelling. Here is how the two routes differ in practice.
| Factor | e-VOA | Visa on Arrival at the counter |
|---|---|---|
| When you apply | Online, before departure | At Komodo Airport (LBJ) on arrival |
| Official fee | Set by Indonesian immigration, paid online by card | IDR 500,000 official government fee, cash at the counter |
| Payment method | Credit card online | Cash in Indonesian rupiah |
| Our role | We check your documents before you fly | Our officer stays with you at the counter and the immigration lane |
Both routes are legitimate. Which one suits you depends on how far ahead you are booking and whether you would rather pay by card online or in cash on arrival. Our assistance fee is separate from the government fee, quoted per service in USD, indicative for 2026, and confirmed in writing on WhatsApp before payment.
Two separate amounts are involved, and we keep them separate on purpose.
1. The Visa on Arrival counter fee — IDR 500,000. This is an official Indonesian government charge, not a fee we set or collect.
2. Our assistance fee. Quoted per service, in USD, indicative for 2026, and confirmed in writing on WhatsApp before payment. Group and family bookings are quoted the same way.
The following 93 countries and territories are eligible. If your country isn't listed, alternative visa arrangements may apply—contact us to verify.
Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Asia-Pacific: Australia, Brunei, Cambodia, China, Hong Kong, India, Japan, Kazakhstan, Kyrgyzstan, Laos, Macau, Malaysia, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Philippines, South Korea, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, Uzbekistan, Vietnam
Americas: Argentina, Bahamas, Barbados, Belize, Brazil, Canada, Chile, Colombia, Costa Rica, Dominica, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Jamaica, Mexico, Panama, Paraguay, Peru, Suriname, Trinidad and Tobago, United States, Uruguay, Venezuela
Africa & Middle East: Bahrain, Egypt, Ethiopia, Ghana, Israel, Jordan, Kenya, Lebanon, Liberia, Libya, Mauritius, Morocco, Nigeria, Oman, Qatar, Saudi Arabia, Senegal, Sierra Leone, South Africa, Sudan, Tunisia, United Arab Emirates, Yemen, Zimbabwe
Share your passport details and flight information via WhatsApp. We verify eligibility and pre-complete your VOA forms 48 hours before arrival.
Our English-speaking assistant meets you with pre-completed forms — no confusion, no scrambling, everything ready.
We walk you to the Visa on Arrival counter, stay with you through immigration and customs, and arrange your onward transport.
Full meet & greet, immigration and customs formalities handled with you, and hotel transfer coordination.
Learn moreCheck-in, security screening, and boarding handled with you when you leave Komodo.
Learn moreSee all Fast Track options at LBJ — arrival, departure, and VOA in one place.
Learn moreThe full premium package: lounge, concierge, and VIP transfers throughout your stay.
Learn moreNo. Indonesia requires 6 months passport validity beyond your travel dates. This is strictly enforced. Renew your passport before traveling if it doesn't meet this requirement.
Yes. Once in Indonesia, you can extend your VOA for an additional 30 days at local immigration offices in Labuan Bajo, Lombok, or other Indonesian cities. Extension processing typically takes 1-3 days. We can arrange extension assistance if needed.
Rejections are rare if your documentation is complete. Common reasons include incomplete forms, missing documents, or insufficient passport validity. Our pre-verification process eliminates most rejection risks. In the rare event of rejection, we help arrange alternative visa solutions.
They solve different problems. e-VOA settles the visa online before you fly and is paid by card. Visa on Arrival at the counter is paid in cash — the official government fee is IDR 500,000 — and our officer stays with you through the counter and the immigration lane. Our assistance fee is separate from the government fee, quoted in USD and confirmed in writing on WhatsApp before payment.
If your country isn't on the VOA eligible list, you need a visa before traveling. We can provide guidance on visa applications and requirements for your nationality. Contact us to discuss alternatives.
You pay the IDR 500,000 Visa on Arrival fee yourself, in cash, at immigration — that is an official Indonesian government charge, not our service fee. We can point you to currency exchange at the airport or advise you to obtain rupiah before travelling. Our assistance fee is separate, quoted in USD and confirmed in writing on WhatsApp before payment.
Immigration stays open for arriving flights. Our officer waits and stays with you at the VOA counter and the immigration lane. We do not control the queue and make no promise about how long it takes. Contact us if your flight is significantly delayed so we can adjust coordination.
Absolutely. Most Komodo experiences require 4-10 days. The remaining time allows for island exploration, diving, snorkeling, and relaxation. If you plan a longer stay, extend your visa in-country or apply for a different visa type before traveling.
Book Visa on Arrival assistance on WhatsApp — we pre-verify your documents and have everything ready before you land at LBJ.
Tell us the basics — the desk replies with a price in USD, confirmed in writing before any payment. No account, no prepayment.
