Citizens of 93 countries can obtain a 30-day Indonesian visa on arrival. Our officer prepares your forms, stays with you at the VOA counter and the immigration lane, and explains each step — including the IDR 500,000 official government fee, paid in cash at the counter.
Years of daily experience at Labuan Bajo immigration — we know the officers, the lane, and the paperwork.
Pre-verification of your documents eliminates almost every cause of rejection or delay at the counter.
A dedicated assistant handles forms, questions, and customs so your arrival is calm and effortless.
English and Indonesian support, answered during Indonesian business hours.
An officer with you at the Visa on Arrival counter and the immigration lane, with your forms prepared in advance.
We prepare your VOA application, arrival card, and customs declaration 48 hours before you land — zero form-filling stress at the counter.
Our team stays current with Indonesian entry rules; we verify eligibility, passport validity, and required documents before you fly.
An English-speaking assistant meets you at baggage claim with pre-completed forms and walks you to the visa payment counter and the immigration lane.
We advise on the IDR 500,000 Visa on Arrival counter fee — an official Indonesian government charge, not our service fee — and can point you to airport currency exchange so you arrive prepared.
Most European, Asia-Pacific, and Americas passports qualify. Contact us to verify your nationality before booking.
The Visa on Arrival counter trips up most first-time arrivals: the forms, the cash-only IDR 500,000 government fee, the order of the counters. We prepare your forms before you land and our officer stays with you at the counter and the immigration lane. We do not control the queue, so we promise attention, not minutes.
| Factor | e-VOA | Visa on Arrival at the counter |
|---|---|---|
| When you apply | Online, before departure | At Komodo Airport (LBJ) on arrival |
| Official fee | Set by Indonesian immigration, paid online by card | IDR 500,000 official government fee, cash at the counter |
| Payment method | Credit card online | Cash in Indonesian rupiah |
| Our role | We check your documents before you fly | Our officer stays with you at the counter and the immigration lane |
Share your passport details and flight information via WhatsApp. We verify eligibility and pre-complete your VOA forms 48 hours before arrival.
Our English-speaking assistant meets you with pre-completed forms — no confusion, no scrambling, everything ready.
We walk you to the Visa on Arrival counter, stay with you through immigration and customs, and arrange your onward transport.
Full meet & greet, immigration and customs formalities handled with you, and hotel transfer coordination.
Learn moreCheck-in, security screening, and boarding handled with you when you leave Komodo.
Learn moreSee all Fast Track options at LBJ — arrival, departure, and VOA in one place.
Learn moreThe full premium package: lounge, concierge, and VIP transfers throughout your stay.
Learn moreNo. Indonesia requires 6 months passport validity beyond your travel dates. This is strictly enforced. Renew your passport before traveling if it doesn't meet this requirement.
Yes. Once in Indonesia, you can extend your VOA for an additional 30 days at local immigration offices in Labuan Bajo, Lombok, or other Indonesian cities. Extension processing typically takes 1-3 days. We can arrange extension assistance if needed.
Rejections are rare if your documentation is complete. Common reasons include incomplete forms, missing documents, or insufficient passport validity. Our pre-verification process eliminates most rejection risks. In the rare event of rejection, we help arrange alternative visa solutions.
They solve different problems. e-VOA settles the visa online before you fly and is paid by card. Visa on Arrival at the counter is paid in cash — the official government fee is IDR 500,000 — and our officer stays with you through the counter and the immigration lane. Our assistance fee is separate from the government fee, quoted in USD and confirmed in writing on WhatsApp before payment.
If your country isn't on the VOA eligible list, you need a visa before traveling. We can provide guidance on visa applications and requirements for your nationality. Contact us to discuss alternatives.
You pay the IDR 500,000 Visa on Arrival fee yourself, in cash, at immigration — that is an official Indonesian government charge, not our service fee. We can point you to currency exchange at the airport or advise you to obtain rupiah before travelling. Our assistance fee is separate, quoted in USD and confirmed in writing on WhatsApp before payment.
Immigration stays open for arriving flights. Our officer waits and stays with you at the VOA counter and the immigration lane. We do not control the queue and make no promise about how long it takes. Contact us if your flight is significantly delayed so we can adjust coordination.
Absolutely. Most Komodo experiences require 4-10 days. The remaining time allows for island exploration, diving, snorkeling, and relaxation. If you plan a longer stay, extend your visa in-country or apply for a different visa type before traveling.
Book Visa on Arrival assistance on WhatsApp — we pre-verify your documents and have everything ready before you land at LBJ.
