We quote per service, in USD, indicative for 2026, and confirm it in writing on WhatsApp before you pay. This page explains what shapes that quote at Komodo Airport (LBJ).
No printed rate card. Your quote is built for your flight, your party size and the service you actually need.
Quotes are given in USD and are indicative for 2026. The rate you agree in writing is the rate you pay.
Nothing is payable until the quote is confirmed in writing on WhatsApp. Nothing outside that quote is charged.
The IDR 500,000 Visa on Arrival charge is an official government fee, not our service fee. We never merge the two.
Families, groups and corporate accounts go through the same written-quote process, not a discount table.
Tell us as soon as your flight moves and we requote in the same thread. Terms are in the quote before you pay.
No hidden fees, no airport surprises. The written quote you approve on WhatsApp states the full amount, including any taxes that apply to it, and nothing is added at the terminal.
We do not publish a fixed rate card, and that is deliberate. A price we print today would be wrong for half the bookings that reach us, and a wrong number on a website is worse than no number at all.
Every price is quoted per service, in USD, indicative for 2026, and confirmed in writing on WhatsApp before any payment. Once that written quote is agreed, nothing else is charged.
The Indonesian Visa on Arrival fee is IDR 500,000. That is an official Indonesian government charge, not a fee we set, collect or profit from. It is paid in cash at the immigration counter, by you, in Indonesian rupiah.
Our own assistance at the VOA counter is a separate service and is quoted like everything else here — per service, in USD, confirmed in writing before payment. We never bundle the two into one number, because that would blur a government fee into a commercial one.
A written quote on WhatsApp stating the service, the party size, the date, and the total in USD. You read it before you pay anything. If the flight changes, we requote in the same thread rather than adding surcharges at the terminal.
Ask for a written quote on WhatsApp or email bd@juaraholding.com.
Groups, families and corporate accounts are quoted the same way as individuals: per service, in USD, in writing, before payment. Larger parties are usually more efficient to staff, and that is reflected in the quote you receive rather than in a printed discount table.
For recurring corporate movements at Komodo Airport (LBJ), tell us the expected frequency in your first message and we will quote the pattern rather than each flight separately.
Payment is arranged after you have the written quote, never before. We accept bank transfer (local and international), major e-wallets, and card payment. The amount charged is the amount in the written quote.
Ask about payment method in the same WhatsApp thread as your quote so everything stays in one record.
Flight delays and schedule changes are part of flying into Labuan Bajo. Tell us as soon as you know and we reschedule your officer in the same thread.
The cancellation terms that apply to your booking are stated in the written quote before you pay. The earlier you tell us, the less is held. Peak-season deposits are the least flexible — that is stated in the quote too, not discovered afterwards.
The principles behind every quote are set out in full on our Cancellation Policy. What the service covers, and what it does not, is in our Terms of Service; how we handle your details is in our Privacy Policy.
Komodo Fast Track handles what happens inside and immediately around the terminal at Komodo Airport (LBJ): fast track assistance on arrival and departure, Visa on Arrival assistance, meet and assist, lounge access, protocol and porter support.
If your journey continues by road or by sea, that is quoted by the sister operations in the same group rather than duplicated here.
What is included in arrival and departure handling at LBJ.
Learn moreLounge access, personal concierge and the full VIP experience.
Learn moreHelp at the VOA counter. The IDR 500,000 government fee stays separate from our quote.
Learn moreLounge access added to an arrival or departure booking, quoted in the same thread.
Learn moreBecause a printed number would be wrong for most bookings. Fast track and VIP handling at Komodo Airport (LBJ) is quoted per service, in USD, indicative for 2026, and confirmed in writing on WhatsApp before you pay. You see the exact total before any money moves.
Flight number and date, whether it is arrival or departure, the number of adults and children, which service you want (fast track, VOA assistance, VIP handling, lounge), and whether you also need ground transport and to which hotel or port.
IDR 500,000. That is an official Indonesian government charge paid in cash at the immigration counter — it is not our service fee, and we do not collect it. Our assistance at the counter is quoted separately in USD.
Tell us the ages of everyone travelling and it will be reflected in the written quote. Infants and young children change how an officer staffs a party, so we price the party rather than applying a fixed table.
Yes. Ask for fast track, VOA assistance, lounge and ground transport in the same WhatsApp message and you get one written quote covering all of them.
Tell us in the same WhatsApp thread as soon as you know and we reschedule your officer. The terms that apply to changes and cancellations are stated in the written quote before you pay, not afterwards.
Send us your flight, your dates and your party size on WhatsApp. You get a written quote in USD before anything is payable.
Tell us the basics — the desk replies with a price in USD, confirmed in writing before any payment. No account, no prepayment.
